30-day returns
GRETA BUTKUTE mums svarbiausia viena: kad būtumėte patenkinti savo pirkiniu. Todėl suteikiame jums 30 dienų apsispręsti. Netiko? Tiesiog grąžinkite – be jokių rūpesčių. Drabužiai turi džiuginti, o ne kelti riziką.
- Greta
Frequently asked questions
How to place an order?
Pick your favorite items, select the size, and add them to your cart. Complete your order on the checkout page. You will receive a confirmation by email.
Can I change or cancel my order?
We process orders quickly, so please contact us as soon as possible. If the order has not yet been processed, we will do our best to help you.
How long does delivery take?
Standard delivery time is [X-X business days].
During sales, holidays, or periods of high order volume, delivery may take a little longer.
How much does delivery cost?
Delivery cost is shown at checkout.
Free delivery for orders over [€XX].
How to track my order?
Once your order has been dispatched, you will receive a tracking link via email.
Can I return an order?
Yes, you can return items within 14 days of receiving your order.
The item must be unworn, unwashed, undamaged, and with original tags attached.
How do I return an item?
Please find return instructions on our dedicated returns page.
For further assistance, please contact us at [email address].
When will I receive my refund?
Once we receive and inspect your returned item, we will initiate a refund. The timing of the credit to your account depends on your bank or payment service provider.
How to choose the right size?
We recommend referring to the size chart provided on the product page.
Please note that sizing and fit may vary depending on the item.
My size is out of stock. Will the item be restocked?
Some popular items may be restocked. We recommend checking our website regularly.
Gavau netinkamą ar pažeistą prekę. Ką daryti?
Susisiekite su mumis ir nurodykite užsakymo numerį. Jei prekė pažeista, pridėkite nuotraukas. Pasirūpinsime, kad problema būtų išspręsta kuo greičiau.
Kaip prižiūrėti drabužius?
Visada vadovaukitės priežiūros instrukcijomis, pateiktomis prekės etiketėje.
Kokius mokėjimo būdus priimate?
Visus galimus mokėjimo būdus matysite atsiskaitymo puslapyje.
Ar apsipirkti jūsų svetainėje saugu?
Taip. Jūsų mokėjimo duomenys tvarkomi per saugius mokėjimo paslaugų teikėjus.
Can't find the answer to your question?
Contact us: [email address]
Our customer support team will be happy to help you.